{"id":6138,"date":"2025-09-02T12:35:49","date_gmt":"2025-09-02T10:35:49","guid":{"rendered":"https:\/\/casafarfalilla.com\/?page_id=6138"},"modified":"2025-09-08T21:44:36","modified_gmt":"2025-09-08T19:44:36","slug":"por-que-reserva-directa","status":"publish","type":"page","link":"https:\/\/casafarfalilla.com\/en\/por-que-reserva-directa","title":{"rendered":"Direct booking and conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"6138\" class=\"elementor elementor-6138\">\n\t\t\t\t<div class=\"elementor-element elementor-element-168ccdb e-flex e-con-boxed e-con e-parent\" data-id=\"168ccdb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7541e87 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7541e87\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/casafarfalilla.com\/en\/ux_room\/casa-farfalilla\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Book here<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9f2b7d elementor-widget elementor-widget-spacer\" data-id=\"d9f2b7d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42f61b4 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"42f61b4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. Why book directly with us?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdb86d8 elementor-widget elementor-widget-text-editor\" data-id=\"cdb86d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"font-weight: 400;\">We guarantee you a better price than through any other channel.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By booking with us, you avoid paying commissions to platforms that are not taxed in our region.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">We will be flexible if you need to cancel due to circumstances beyond your control: If your flight is cancelled, you fall ill or another circumstance beyond your control arises, and the free cancellation period has already expired, we will give you options for your specific case so that you do not lose your money.<\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\"><span style=\"font-weight: 400\">You will receive discounts based on the length of your stay if you are a repeat customer: <\/span>If you stay with us again, we will send you a discount voucher for your next stay.<\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">You will receive more personalised attention... without intermediaries or the intervention of a platform between you and us.<\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\"><span style=\"font-weight: 400\">You will be supporting our business and the local economy: <\/span>By booking with us, you are supporting local businesses and contributing to Tenerife's economy.<\/li><\/ul><h4><span style=\"font-weight: 400;\">Have you made a booking through an online platform and want to benefit from these advantages?<\/span><\/h4><p><span style=\"font-weight: 400;\">If you are within the free cancellation period, we encourage you to convert it into a direct booking.<\/span><\/p><p><span style=\"font-weight: 400;\">Cancel your booking on the platform and make a new one through our website. You will see that the price shown on our website for the same dates is at least 7% lower than the price on the platform. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p><h4><span style=\"font-weight: 400;\">What are our payment terms?<\/span><\/h4><p><span style=\"font-weight: 400;\">To confirm a booking on our website, you will be asked to pay 100% of the price of your stay by bank card.<\/span><\/p><p><span style=\"font-weight: 400;\">You should bear in mind the following:<\/span><\/p><p class=\"translation-block\"><span style=\"font-weight: 400\"><span style=\"text-decoration: underline\">Deposit:<\/span> Reservations made on our website require a deposit of \u20ac100, which is added to the reservation.<\/p><p class=\"translation-block\"><span style=\"font-weight: 400\"><span style=\"text-decoration: underline\">Refund<\/span>: we will automatically process it 7 days after your departure, provided that no major cleaning deficiencies or damage, whether structural or to the contents, are detected that go beyond those caused by normal use of the facilities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3115ba7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3115ba7\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00a6646 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"00a6646\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. What is our cancellation policy?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64acf32 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"64acf32\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0398865 elementor-widget elementor-widget-text-editor\" data-id=\"0398865\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"font-weight: 400;\">15-day cancellation policy: this applies to bookings made on our website. This means that if you cancel your booking more than 15 days before your arrival date, we will refund the full amount you have paid us.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Las reservas canceladas con m\u00e1s de 15 d\u00edas de antelaci\u00f3n a la fecha de entrada recibir\u00e1n un reembolso total de la cantidad pagada hasta el momento, menos la comisi\u00f3n aplicada por nuestra pasarela de pagos \u2013 Stripe.com -, que es:<\/span><ul><li style=\"list-style-type: none;\"><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">el 1,5% + 0.25 EUR, si el reembolso se hace a una tarjeta de consumidor VISA o MasterCard, American Express, Discover, Diners Club, Maestro, Cartes Bancaires y UnionPay de un pa\u00eds de la EU + Islandia, Liechtenstein y Noruega.<\/span><\/li><\/ul><\/li><\/ul><\/li><\/ul><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">1.9% + EUR 0.25 if the refund is made to a VISA or MasterCard commercial, corporate or company card from an EU country + Iceland, Liechtenstein and Norway.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">2.5% + \u20ac0.25 if the refund is made to the United Kingdom.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">3.25% + \u20ac0.25 if the refund is made to any other country not mentioned above.<\/span><\/li><\/ul><\/li><\/ul><\/li><\/ul><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reservations cancelled 15 days or less prior to the date of arrival will receive 80% of the amount minus the commission applied by our payment gateway. <\/span><span style=\"font-weight: 400;\">Stripe.com<\/span><span style=\"font-weight: 400;\"> \u2013\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Excepci\u00f3n en la pol\u00edtica de cancelaci\u00f3n para las reservas en nuestra web:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If your transport to the island is cancelled 15 days or less before your arrival, or if you suffer from a justified illness that prevents you from travelling, we will assess your case individually and refund you 100% (rather than just 80%) of the amount, minus the commission charged by our payment gateway. <\/span><span style=\"font-weight: 400;\">Stripe.com<\/span><span style=\"font-weight: 400;\"> \u2013 o si simplemente cambiar las fechas de tu estancia.<\/span><\/li><\/ul><p class=\"translation-block\"><span style=\"font-weight: 400\">If at any time you wish to cancel, you must notify us by sending an email to <\/span><a href=\"mailto:casafarfalilla@gmail.com\" target=\"_self\"><span style=\"font-weight: 400\">casafarfalilla@gmail.com<\/span><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea41f1b elementor-widget elementor-widget-text-editor\" data-id=\"ea41f1b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"translation-block\"><span>If you would like to view our Airbnb profile, please click<\/span> <a href=\"https:\/\/www.airbnb.es\/rooms\/1343545595979457850? guests=1&amp;adults=1&amp;s=67&amp;unique_share_id=3daa73bb-a43b-4def-b20c-6883ad8e56fa\" target=\"_self\">here<\/a><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Reserva aqu\u00ed 1. \u00bfPor qu\u00e9 reservar directamente con nosotros? Te garantizamos mejor precio que a trav\u00e9s de cualquier otro canal\u00a0 Al reservar con nosotros evitas pagar las comisiones de plataformas que no tributan en nuestra regi\u00f3n.\u00a0 Seremos flexibles si necesitas cancelar por causas de fuerza mayor: Si tu vuelo se cancela, te enfermas o surge [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-6138","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/casafarfalilla.com\/en\/wp-json\/wp\/v2\/pages\/6138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casafarfalilla.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casafarfalilla.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casafarfalilla.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/casafarfalilla.com\/en\/wp-json\/wp\/v2\/comments?post=6138"}],"version-history":[{"count":14,"href":"https:\/\/casafarfalilla.com\/en\/wp-json\/wp\/v2\/pages\/6138\/revisions"}],"predecessor-version":[{"id":6341,"href":"https:\/\/casafarfalilla.com\/en\/wp-json\/wp\/v2\/pages\/6138\/revisions\/6341"}],"wp:attachment":[{"href":"https:\/\/casafarfalilla.com\/en\/wp-json\/wp\/v2\/media?parent=6138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}